How Remote Work Has Changed Professional Communication Skills

How Remote Work Has Changed Professional Communication Skills

In his book The Social Animal, cultural commentator David Brooks argues that our subconscious minds, influenced by countless nonverbal cues, determine how we behave. Salespeople and other influencers already know this. For years, they’ve been successful because they communicate well with nonverbals. But has the rise of remote work, and the decline of face-to-face contact, changed this? First off, let’s admit that some communication skills that will never translate well as virtual experiences. There’s no true online counterpart to a warm handshake or a hug. (I disagree with my friends who insist that such things can happen in VR.) Many nonverbal…read more >
How to Use POV Video in Interactive Training

How to Use POV Video in Interactive Training

Does POV (Point Of View) video serve a non-entertainment purpose? When it comes to interactive video training, we think it does. Let’s face it; POV video is fun to watch. There are endless YouTube, Facebook, and Cable TV hours filled with POV footage—from devices attached to foreheads, carnival rides, surfboards, and bike handlebars. The rise of GoPro devices has been a major catalyst. In fact, the idea for this blog came from a POV video with over 2 million views (so far) that has absolutely NOTHING to do with interactive training. It’s about two minutes long. Go ahead. Enjoy… You’ll notice…read more >
How to Use Skype for Skills Training

How to Use Skype for Skills Training

I have a love/hate relationship with Skype. So do you. VOIP and video chat are only as good as the weakest connection—usually mine. But I must admit I can’t do without it. What I’ve noticed recently, however, is that most people don’t realize how Skype can be used for training. Here’s the answer. Organizations rely on Skype (and other VOIP/video apps) for live calls, meetings, screen sharing, and presentations. Trainers also use it to conduct live webinars. However, the real secret for trainers is not Skype’s live connection, but the ability to record conversations and meetings. These recordings are potential…read more >
Why Video is Essential to Software Training

Why Video is Essential to Software Training

In the modern digital world, technical expertise is the ultimate advantage. To survive, every technology company must enable its staff, resellers, and end users to understand and benefit from their product. Here are the ways interactive video can make that happen. Let’s be honest. It’s hard for many of us to keep track of all our gadgets and apps. Right after we figure out how to do something, the app or the OS is upgraded, or something else changes. Even if it’s an app we love, we’re in constant learning mode. Software developers have this problem in spades. Everything changes…read more >
Why Video is Essential to Sales Training

Why Video is Essential to Sales Training

An agile, competent sales team is essential to company success. Right? But in today’s chaotic business climate, traditional training often falls short—putting that success at risk. Here are some reasons why online video (properly used) is essential to making sales training effective. Let’s be honest. Effective sales training is hard to realize—and harder still to justify financially. Salespeople are overwhelmed by scores of digital distractions and time constraints. Increasingly, traditional classroom training is seen as a costly interruption. (By one Forbes estimate, a company with 25 sales reps holding 2 live training events per year would spend over $120,000 per…read more >
Does “Silent Video” Have a Role in Professional Training?

Does “Silent Video” Have a Role in Professional Training?

The use of online “silent video” has created a stir in marketing circles (notably Facebook). But does it have implications for other users of online video—like professional trainers? “Content crafter” Ash Read recently unearthed a remarkable fact: 85% of Facebook videos are viewed with the sound off. His excellent blog pointed out how such videos could, and indeed should be optimized for maximum impact without audio. (If you’re involved in marketing with online video, on Facebook or otherwise, go read the blog.) However, there are many other uses for online video besides marketing. So naturally Ash’s piece prompted some thinking…read more >
Question Authoring & More Enhanced in New Viddler Training Suite Update

Question Authoring & More Enhanced in New Viddler Training Suite Update

On June 23, the Viddler Training Suite will be updated to include question feedback authoring and other enhancements. This frequently requested feature will allow trainers to create more engaging multiple choice questions at any point in the video timeline. Public response to Viddler Training Suite (VTS), at the recent FocusOn and LTEN events, has been overwhelmingly positive. Corporate and professional trainers are clearly ready for a new approach to online video learning. With the recent addition of in-video multiple choice question authoring, trainers can easily add questions to any point in the video timeline. (See our previous announcement for more details.) VTS users…read more >
3 Ways to Use Multiple Choice Questions in Videos

3 Ways to Use Multiple Choice Questions in Videos

Scholars and educators have written—ad nauseum—about what constitutes a valid question. (If you don’t believe me, Google the phrase “theory of asking questions.”) This blog won’t resolve that philosophical problem. But, it could help corporate trainers. Trainers who use an LMS or an online learning portal struggle to come up with meaningful questions. By definition, they’re not in the same room with the trainees, so they can’t improvise if they see puzzled looks. Some of the best questions in a live situation depend on the “flow” of a training session. Since online training involves an asynchronous learning environment, how do…read more >
The Art of Providing Effective Feedback

The Art of Providing Effective Feedback

Professional skills trainers have shown increased interest in Viddler Training Suite, our video-based learning portal. In part, they love the idea of providing feedback—in context—on a learner-submitted practice video. That has sparked some lively conversations on what constitutes good feedback. During these discussions, an intrepid Viddler intern handed me the book, HBR Guide to Delivering Effective Feedback. Based on a first reading, I can say that every manager, team leader, and professional trainer should buy this guide. That goes double for anyone using an online learning portal. If you’re using (or considering buying) Viddler Training Suite, this is a good resource.…read more >
Viddler to Introduce In-Video Question Authoring & Reporting at FocusOn

Viddler to Introduce In-Video Question Authoring & Reporting at FocusOn

At Learning Solutions FocusOn Video event in Austin, June 8–10, we will be introducing a major upgrade to our online learning portal offering, the Viddler Training Suite (VTS). The upgrade includes an easy authoring interface for adding multiple choice questions to any point in the video timeline. Each answer can also include a “jump to” entry, taking the user to a specified point in the video. VTS now tracks and reports individual user responses to these questions—to help instructors, managers, and administrators measure learning progress. VTS already provides individual usage statistics for training video content. It also gives team leaders…read more >