BODINE BALASCO - business speaker - "Creating Customer Loyalty" - Part 4
Uploaded on Aug 31, 2009 / 31 views / 309 impressions / 0 comments
Description
Entertaining business speaker, Bodine Balasco, delivers a speech on "Creating Customer Loyalty," to a group of fast-food restaurant managers:
> The wisdom of Karl Albrecht: Your customers will feel the way your employees feel.
> The human...
Entertaining business speaker, Bodine Balasco, delivers a speech on "Creating Customer Loyalty," to a group of fast-food restaurant managers:
> The wisdom of Karl Albrecht: Your customers will feel the way your employees feel.
> The human emotional system is an "open" system.
> Story: Bodine and the sad waitress.
> Interactive Comedy & Magic: The Torn & Resorted Card in the Orange.
> Standing Ovation.
