SMI Suite - Behind the Scenes
Uploaded on Aug 25, 2009 / 250 views / 1403 impressions / 0 comments
Description
In this video we explore the architecture of Service Manager 7 and why the flat database structure makes operational reporting so difficult. We also look at how Westbury SMI Suite takes that data and translates it so that you can apply standardized...
In this video we explore the architecture of Service Manager 7 and why the flat database structure makes operational reporting so difficult. We also look at how Westbury SMI Suite takes that data and translates it so that you can apply standardized reporting universes and out of the box reports, even when the structure of the SM7 DB is constantly changing
