Viddler Support Feed

Reply to: Turn off Viddler bug?

raphael — Wed, 09 Jul 2008 05:57:10 GMT

raphael posted a reply:

Hello,

You can't get rid of the logo but if you do what is told there: http://www.viddler.com/forums/support/1042/ , you can get your own logo next to the Viddler one.

If I remember well, only the flv file for online playback gets the logo, if you allow people to download your original files, the logo won't be there. But I'm not sure about that. Brandiiiiiiiiiiiice? Coliiiiiiiiiiiin? Heeeeeeeeeeeelp. :)

Good luck. :)

Turn off Viddler bug?

GolfNow — Wed, 09 Jul 2008 00:07:26 GMT

GolfNow posted new topic:

Can you get rid of the Viddler bug in the lower right of the video window. It's competing with the bug that is on my videos? Thanks!

Reply to: Custom video logo/bug or whatever they are called.

brandice — Tue, 08 Jul 2008 17:53:24 GMT

brandice posted a reply:

To be clear, the email is "custom-requests@pigeon.viddler.com." Due to the layout of the thread, some of you are missing the "custom-" part. :)

Reply to: Oh No! Video quality reduced

RPGenie — Tue, 08 Jul 2008 06:34:31 GMT

RPGenie posted a reply:

I've been encountering this problem too and trying to work my way around it. I don't know why, but the viddler encoder is out for blood lately.

One thing I have noticed, anywhere where colors such as blue, purple, or other dark colors are present against black tends to throw the encoder into a fit of rage, the results of which are not immediately recognizable.

I'm not sure if it's possible to change the color scheme of that program or not. That'd be the only suggestion I could come up with, and it's not a very good one, unfortunately. Sorry.

Reply to: Video Preview Image

mrissell — Mon, 07 Jul 2008 23:15:46 GMT

mrissell posted a reply:

I can change the thumbnail picture, but I've used the html embed and posted my video into my blog, it is still pulling the old image. . . how do I change this?

Have video codec settings been changed lately?

RPGenie — Mon, 07 Jul 2008 21:37:14 GMT

RPGenie posted new topic:

The videos are getting extremely blurred when I upload them to viddler. I have no idea what the rhyme or reason is behind this. I'm using the same bitrate (2,000) and 543x408 resolution, but the latest videos just look... incredibly blurry. When the prespective changes, everything gets *incredibly* blurry untill the camera stops changing direction for a couple seconds. Everything moving though has a sickening after-image that it leaves behind. Still graphics sometimes even blur and warp colors. Grey will get speckled with lighter and darker bits of color, in example.

Have they changed the codec settings to not allow high of quality of videos as they've used to? As it stands right now, it makes most of my videos unwatchable.

All videos uploaded after 6/13/2008 look like they got sent through a wood-chipper. Allow me to do a video comparison. I'll use a recording of a text-based game as an example.

Before: (6/13/08)
http://www.viddler.com/explore/rpgenie/videos/36/

After: (6/30/08)
http://www.viddler.com/explore/rpgenie/videos/37/

I have done *nothing* on my end that would change the video settings. Video 36 was recorded and uploaded the exact same way, bitrate, and resolution, so why is it the video in the after segment looks so mangled?

I would appreciate knowing if there's some setting I don't know of, or if there's something I'm doing wrong.

Both videos used Microsoft MPEG-4 VKI 3 codecs recorded through VirtualDub. both videos used 1 second VKI settings with 75% on the scale to crispness, and both videos used a 2000kbps bitrate.
On my end, before uploading them, the videos look completely un-blurry. They look pristine, without the alias-blur that you see on viddler. So... I'm just completely in the dark here. One day viddler works perfectly for me, the next day it bombs out hard. There has to be something I'm missing here, since it seems I'm the only person suffering from this issue. Some setting I haven't heard about? Something?

Reply to: Video Preview Image

CheckSix — Sun, 06 Jul 2008 19:18:19 GMT

CheckSix posted a reply:

just did it on several of mine...it works.

Reply to: Video Preview Image

raphael — Sun, 06 Jul 2008 18:30:35 GMT

raphael posted a reply:

While playing a video, click on the plus sign on the timeline, it allows you to set the thumbnail for the video.

Reply to: Post to Blog Video Dimensions Changed!

justjason — Sun, 06 Jul 2008 18:10:09 GMT

justjason posted a reply:

It's no longer a concern. I just changed some widths on my blog to accommodate the smaller video size, no biggie.

Reply to: Video Preview Image

RollerSportTV — Sun, 06 Jul 2008 16:08:33 GMT

RollerSportTV posted a reply:

So, what did you figure out? I've looked around for a while and can't discover the secret.

Thanks

Reply to: Webcam Options ... Is it possible?

todddoubleu — Sat, 05 Jul 2008 06:18:39 GMT

todddoubleu posted a reply:

Got it working! ... The missing step for me was accessing the Adobe Flash Player Settings Manager and updating those settings. Off and running. Thanks!

Reply to: Webcam Options ... Is it possible?

raphael — Fri, 04 Jul 2008 20:04:34 GMT

raphael posted a reply:

Did you try already? Because if the webcam is correctly detected and configured on your computer, using it with Viddler should not be a problem. Just try and record a video.

Webcam Options ... Is it possible?

todddoubleu — Fri, 04 Jul 2008 17:39:03 GMT

todddoubleu posted new topic:

I have a "Sony - VAIO All-In-One TV/PC Desktop" with camera built in. Can I use this with viddler? If so, what steps should I take to set up?

Creating a show/festival

FirstPersonArts — Thu, 03 Jul 2008 18:13:34 GMT

FirstPersonArts posted new topic:

I'd like to organize all of the films submitted to last year's documentary competition on one page, with the four winners all at the top. Is this something I can do with tags? I've tagged them all "Objects of my affection" which was the name of the competition. I want entrants to this year's competition to look at the kind of work that was submitted last year without having to weed through our other videos. Any suggestions?

Andrew

Oh No! Video quality reduced

Icarus — Thu, 03 Jul 2008 12:18:20 GMT

Icarus posted new topic:

I came to Viddler in search of a video sharing service that allows me to upload high quality, full screen resolution videos.
While I managed to do so, my video was slightly reduced in quality, even though it was not too big to begin with.
Now, since I am doing video tutorials, the high resolution is very important to me.
See http://www.viddler.com/explore/icarus/videos/2/

Notice how the top left side of the video (the border and the vertical lines) flicker?

I originally encoded the video as XviD (highest quality) and uncompressed audio - it was about 64mb in size. Why cant it be kept in the original quality - or, what can I do to improve the quality of the encoding done on Viddler?

TIA

Embed Blues

nalts — Thu, 03 Jul 2008 11:50:05 GMT

nalts posted new topic:

I want to embed a player (like dadlabs) with all of my videos, but I've spent a lot of time viewing "how to" videos, help section, FAQs and Forum... I know how to embed one video. But how do I create an HTML code for a player that allows people to browse more? - Nalts

Reply to: link downloads private videos without registration

raphael — Thu, 03 Jul 2008 09:42:25 GMT

raphael posted a reply:

One solution might be to create an account for your family members so they can login and download the videos.

BUT is this ok, regarding the Terms of Use on Viddler?

Reply to: Revenue just for american ?

raphael — Thu, 03 Jul 2008 09:36:00 GMT

raphael posted a reply:

Salut generations,

Pour faire simple, chaque fois qu'une pub (je ne sais pas si c'est au clic ou à la vue, je dirais clic) rapporte de l'argent à Viddler, et si tu as bien configuré ton compte, tu es crédité de 50% de la somme gagnée par Viddler. Le paiement se fait sur ton compte PayPal, dès que ton crédit atteint 50 ou 100$, je ne sais plus.

N'hésite pas à poser d'autres questions et désolé pour le délai.

Reply to: Link to website in corner of video

naquada — Wed, 02 Jul 2008 10:23:47 GMT

naquada posted a reply:

I'd like to take advantage of this.. but the email address above doesnt work, nor does requests@viddler.com.. any ideas on how to contact them ????

Timed Tag Snapshot

WandasWanders — Wed, 02 Jul 2008 04:20:30 GMT

WandasWanders posted new topic:

Hello
I have some videos with timed tags. When I click on the tag there is a snapshot of a video displayed and a link that indicates it is for the particular tag. The snapshot is the first frame of the video no matter where the timed tag is. Is this expected behavior? If I click on that link the video starts in the first frame. Expected behavior? If not it looks like a bug.

If it is expected behavior then a feature request is for the snapshot to display a frame at the tag and a click on the link to take me to the frame in the video.

The particular video is:
http://www.viddler.com/explore/WandasWanders/videos/6/238.06/20080621-04/

If

If you see any advertisers wandering the halls please send them our way.

Thanks
Janis (WandasWanders & RollerSportTV)