morganbrown's videos

Your Customer Service Determines the Strength of Your Brand

Sat, 14 Feb 2009 01:35:01 GMT

Marketing doesn't mean anything if you can't back it up in the customer service department.

Tags : brand, branding, customerservice, goodbusiness

It's the small things that make or break a brand

Fri, 30 Jan 2009 06:48:05 GMT

An instructive experience today at Kaiser Permanente shows the true challenges a brand faces as it tries to reinvent its public image.

By morganbrown

Tags : alignment, branding, customerservice, kaiser, kasierpermanente, smallthings

If you're not listening to your customers you don't deserve your job.

Wed, 28 Jan 2009 05:57:01 GMT

84% of marketers admit to not listening to what customers are saying about their brand online. This is unacceptable.

By morganbrown

Tags : brands, community, conversation, listening, online

You are you're only job security

Fri, 16 Jan 2009 22:02:02 GMT

There is no better job security than the security you create for yourself

By morganbrown

Tags : career, jobhunting, jobs, personalbrand

Social Media is a Marathon

Wed, 14 Jan 2009 16:59:01 GMT

Drop the "get rich quick" attitude and hustle your butt off if you want to make social media work for you.

By morganbrown

Tags : dedication, effort, getrichquick, hustle, patience, socialmedia

Gary Vaynerchuk applies to all businesses

Tue, 13 Jan 2009 08:21:01 GMT

After his talk at Inman Connect there were some doubters. Nothing but short-sightedness in my opinion.

By morganbrown

Tags : community, garyvaynerchuk, garyvee, inman, inmanconnect, personalbrand, realestate, transparency

Barry Ritholtz and Lawrence Yun talk housing market at Inman Real Estate Connect

Fri, 09 Jan 2009 03:31:01 GMT

By morganbrown

Tags : bofa, bubble, housing, inman, nar, realestate, ritholtz, yun

Arrington is Wrong About Scoble

Sat, 27 Dec 2008 01:29:01 GMT

Mike Arrington's assertion that Scoble has been hurt by his excessive use of FriendFeed and Twitter is wrong.

By morganbrown

Tags : arrington, friendfeed, scoble, scobleizer, techcrunch, twitter

Thank You BlownMortgage.com Readers

Thu, 25 Dec 2008 06:05:00 GMT

Thanks to all of our readers for a great 2008.

By morganbrown

Tags : blownmortgage, finance, housing, housingmarket, mortgage, mortgageblog, thanks

Newspapers are missing huge online revenue opportunities

Sun, 21 Dec 2008 01:25:01 GMT

By focusing on social networking and other online distribution tools, newspapers are missing out on a massive revenue potential with their small business advertisers. By making the conversations better between advertisers and readers, newspapers have the best chance of growing online revenue.

By morganbrown

Tags : newspapers, smb, smbadvertisers, techcrunch

SocialMedian Case Study for Web 2.0

Sat, 20 Dec 2008 06:59:00 GMT

SocialMedian's meteoric rise and successful sale to XING is a Web 2.0 blue print that we all need to learn from.

By morganbrown

Tags : friendfeed, jasongoldberg, louisgray, socialmedian, socialnetworking, web20

Video Advertising the Right Way

Fri, 19 Dec 2008 06:15:01 GMT

Online video is booming, but how to monetize it is fizzling. I think it's the TV-mentality that's causing the problem. Check out my thoughts on how online video can finally work for advertisers and viewers.

By morganbrown

Tags : internetvideo, onlineadvertising, onlinevideo, overlay, postroll, preroll, video, videoads, videoadvertising, webvideo

TechCrunch Crunches the Embargo

Thu, 18 Dec 2008 07:18:07 GMT

TechCrunch and Mike Arrington say 'No more embargo for you!" and whether you like it or not, it's their perogative.

By morganbrown

Tags : arrington, embargo, embargos, pr, publicrelations, socialmedia, techcrunch

Chris Brogan and K-Mart, What's the (Big) Deal?

Wed, 17 Dec 2008 02:47:03 GMT

My take on the K-Mart/blogger promotion put together by Izea.

By morganbrown

Tags : 1938media, brogan, chrisbrogan, feldman, izea, kmart

Viral Video - President Bush Shows Why It's so Hard

Tue, 16 Dec 2008 07:45:00 GMT

The President ducking the shoes of an Iraqi reporter has gone viral in a heart beat. The elements of the video and it's success show why it's so hard to manufacture in a conference room.

By morganbrown

Tags : bush, newteevee, president, shoes, video, viral