About This Video
From SOEMemphis.com
Bob Furniss, founder and President of Touchpoint Associates, Inc., spoke to the Society of Entrepreneurs, Memphis, TN, Nov. 8, 2007 (33 min.)
Paragon National Bank and The Society of Entrepreneurs co-sponsored the 2nd Annual Small Business Seminar, presented by Bob Furniss.
As founder and President of Touchpoint Associates, Inc., Bob Furniss has more than 25 years of experience in the customer service field - assisting organizations to increase productivity and profits by bringing out the best in their people. He has shared his experience in the areas of leadership and service with some of the top companies in America - companies like FedEx, Corporate Express, DePaul University, Delta Airlines, and more. We are very excited to have the opportunity to again provide an excellent speaker on customer service.
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